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Who to Call in Technology Services
Tony Schlorff, Director of Technology Services, x7671 

For prompt attention, please enter a Helpdesk ticket at helpdesk.d214.org 
In an emergency, the following staff may be contacted:

Staff Member

Position

Responsibility Area

Ext.

Supervisor

Nic Mazza

Infrastructure Supervisor

All network and server related issues, NetID, Active Directory and Technology Infrastructure

6520

Tony Schlorff

Rudy Gomez

Learning Technology Supervisor

All operational and instructional technology support, Schoology

6666

Tony Schlorff

Tracy Harper

Information Management Supervisor

APECS procedures, Infinite Campus procedures, Payformance, Accountability,  Online Registration programs, Discovery, Student Tracking, PEG, Career Cruising, Versatrans, Websmartt, Tienet,  Taxi system, New project/reports

7633

Tony Schlorff

Karen Casali

Administrative Assistant

All technology-related operations

7849

Tony Schlorff

Paul Navarro

Applications Specialist

Websites, Community Ed registration database, TIP application, Online applications and Forms, Moodle, rSchoolToday, Agiloft, FileMakerPro

6566

Tony Schlorff

Ana Estrada

Student Information System Supervisor

Infinite Campus access, reports, and general questions. School Messenger, State reporting, SIS report and data requests, Mastery Manager, Naviance, Online Registration System questions, Parent-Teacher Conference Scheduler, Tienet

7666

Tracy Harper

Veena Hullur

Programmer Analyst

Infinite Campus custom Reports, TIENET permissions, forms, and reports. APECS support, reports, procedures and access. Online Registration program support

7632

Tracy Harper

Joan Delaney

Applications Specialist

APECS procedures and access, Infinite Campus procedures, Ad Hoc Reporting, Payformance, Accountability, AESOP,  Online Registration programs, EIS, New project/reports

7548

Tracy Harper

TBD

Applications Specialist

Infinite Campus Issues, reports, and general questions, Ad Hoc Reporting, School Messenger,  State SIS reporting, Online Parent-Teacher  Conference Scheduler, Online Registration System questions

7717

Ana Estrada

Richard DalPorto

Network Operations Specialist

All network and server related issues

6543

Nic Mazza

James Evans

Network Operations Specialist

All network and server related issues

7848

Nic Mazza

Jeff Kmiec

Telecommunications Technician Level III

VoIP telephony issues, audio/video, PA system, network cabling

7692

Nic Mazza

Rose Collins

Software System Supervisor

Helpdesk/Desktop Support, Software Licensing, iPad apps, Digital Textbooks, Teacher Focus, Google and Voicemail accounts

6526

Rudy Gomez

Greg Romanik

Master Maintenance Technician

Hardware repair, helpdesk support, servers, audio/video, PA system

7850

Rudy Gomez

Mike Acevedo

Tech/Media Services Technician II

Hardware repair, helpdesk support, audio/video, PA system

6537

Rudy Gomez

Lori Panicko

Network Services Assistant

Helpdesk/Desktop Support and Google

7676

Rose Collins