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Who to Call in Technology Services
Tony Schlorff, Director of Technology Services, x7671 

For prompt attention, please enter a Helpdesk ticket at helpdesk.d214.org 
In an emergency, the following staff may be contacted:

Staff Member

Position

Responsibility Area

Ext.

Supervisor

Tracy Harper

Information Management Supervisor

APECS, Infinite Campus, Dual Credit, EL, Discipline, STS, , AccountAbility, Online Registration programs, Naviance, PEG, Taxi system, TIENET, New project/reports

7666

Tony Schlorff

Ana Estrada

Student Information System Supervisor

Infinite Campus reports, data requests and general questions, Attendance, EBF Funding, EL, School Messenger, ISBE, Online Registration Programs, Meet the Teacher, Mosiac, Versatrans

7717

Tony Schlorff

Veena Hullur

Programmer Analyst

Infinite Campus custom programming, TIENET permissions, forms and reports. APECS reports, procedures and access. Online Registration systems programming

7632

Tracy Harper

Joan Delaney

Applications Specialist

APECS procedures and access, APECS support, general questions, and report requests, AESOP, Benefit Wallet, Payformance, EIS, Infinite Campus Fees, Transeo

7548

Tracy Harper

Emma Avilez

Applications Specialist

Infinite Campus Issues, reports and general questions. School Messenger,  ISBE reporting,  Online Registration System questions

7633

Ana Estrada

Paul Navarro

Applications Specialist

Websites, Community Ed registration database, TIP application, Online applications and Forms, Moodle, rSchoolToday, Agiloft, FileMakerPro

6566

Tony Schlorff

Nic Mazza

Infrastructure Supervisor

All network and server related issues, NetID, Citrix, Active Directory and Technology Infrastructure

6520

Tony Schlorff

Richard DalPorto

Network Operations Specialist

All network and server related issues

6543

Nic Mazza

James Evans

Network Operations Specialist

All network and server related issues

7848

Nic Mazza

Rudy Gomez

Learning Technology Supervisor

All operational and instructional technology support, Schoology

6666

Tony Schlorff

Rose Collins

Software System Supervisor

Helpdesk/Desktop Support, Software Licensing, iPad apps, Digital Textbooks, Teacher Focus, Google and Voicemail accounts

6526

Rudy Gomez

Lori Panicko

Network Services Assistant

Helpdesk/Desktop Support and Google

7676

Rose Collins

Karen Casali

Administrative Assistant

All technology related operations

7849

Tony Schlorff

Greg Romanik

Master Maintenance Technician

Hardware repair, helpdesk support, servers, audio/video, PA system

7850

Rudy Gomez

Jeff Kmiec

Telecommunications Technician Level III

VoIP telephony issues, audio/video, PA system, network cabling

7692

Nic Mazza

Mike Acevedo

Tech/Media Services Technician II

Hardware repair, helpdesk support, audio/video, PA system

6537

Rudy Gomez