Download this list: pdficon40

Who to Call in Technology Services
Keith Bockwoldt, Director of Technology Services, x7671 

For prompt attention, please enter a Helpdesk ticket at helpdesk.d214.org 
In an emergency, the following staff may be contacted:

Staff Member

Position

Responsibility Area

Ext.

Supervisor

Patty Aguilar

Information Management Supervisor

APECS procedures and access, Infinite Campus procedures, Payformance, Accountability AESOP,  Online Registration programs, PEG, Taxi system, EIS, New project/reports, TIENET forms

7633

Keith Bockwoldt

Tracy Harper

Student Information System Supervisor

Infinite Campus Issues, reports and general questions. School Messenger, State reporting, SIS report and data requests, School Messenger, Online Registration System questions, Parent Teacher Conference Scheduler

7666

Patty Aguilar

Ana Estrada

Applications Specialist

Infinite Campus Issues, reports and general questions. School Messenger,  State SIS reporting, Online Parent Teacher  Conference Scheduler, Online Registration System questions

7717

Tracy Harper

Joan Delaney

Applications Specialist

Infinite Campus Issues, Online Registration Systems, APECS support, New project/report requests, TIENET permission

7548

Patty Aguilar

Paul Navarro

Applications Specialist

Websites, Community Ed registration database, TIP application, Online applications and Forms, Moodle, rSchoolToday, Agiloft, FileMakerPro

6566

Keith Bockwoldt

Archana Balagani

Programmer Analyst

Infinite Campus custom Reports, TIENET permissions, forms and reports. APECS support, reports, procedures and access. Online Registration program support

7632

Patty Aguilar

Nic Mazza

District Technology

Services Supv -Systems

All network and server related issues, NetID, Citrix, Active Directory and Technology Infrastructure

6520

Keith Bockwoldt

Rudy Gomez

District Technology Services Supv - Buildings

All operational and instructional technology support, Schoology

6666

Keith Bockwoldt

Richard DalPorto

Network Operations Specialist

All network and server related issues

6543

Nic Mazza

Raul Chavez

Network Operations Specialist

All network and server related issues

7848

Nic Mazza

Rose Collins

Software System Supervisor

Helpdesk/Desktop Support, Software Licensing, iPad apps, Digital Textbooks, Teacher Focus, Google and Voicemail accounts

6526

Rudy Gomez

Lori Panicko

Network Services Assistant

Helpdesk/Desktop Support and Google

7676

Rose Collins

Karen Casali

Administrative Assistant

All technology related operations

7849

Keith Bockwoldt

Greg Romanik

Master Maintenance Technician

Hardware repair, helpdesk support, servers, audio/video, PA system

7850

Rudy Gomez

Jeff Kmiec

Telecommunications Technician Level III

VoIP telephony issues, audio/video, PA system, network cabling

7692

Nic Mazza

Mike Acevedo

Tech/Media Services Technician II

Hardware repair, helpdesk support, audio/video, PA system

6537

Rudy Gomez