AP Online Exam Frequently Asked Questions 

(Updated 4/17/2020)

Is my student going to be well-prepared to take this new format of the exam? 
Yes. The District 214 teachers will continue to prepare students to their fullest abilities. The smaller scope of material and the additional time to review works in our favor. While the time frame is shorter, students have been preparing for free-response questions throughout the year.

Will colleges still accept a shortened AP exam for college credit?
College Board posted “We’re confident that the vast majority of Higher Ed institutions will award credit as they have in the past. We’ve spoken with hundreds of institutions across the country who support our solution for this year’s AP Exams.”

How does my student send AP scores to colleges?
Students should indicate the college, university, or scholarship organization on their My AP account by the June 20 deadline. College Board offers one free score send. If students want to send additional scores go to this link for more information.

Who can I contact if my student can’t login to myAP account or is not receiving emails from College Board?
It is important for students to know their myAP account login information and confirm the email attached to the account before the AP Exam test date. College Board will email students a unique link that each student will use to take their exam. If a student cannot access their myAP account or is not receiving emails from College Board, students should call the College Board account help line at 1-866-315-6068.

My student is unable to take the AP Exam during the primary window. How can I test during the make-up window?
We encourage all students to test during the primary test window. Students who take the test on the makeup test dates will not have a back-up test option if a student loses power or has internet disruptions during the exam. Students who do not test on the primary test date, should automatically be sent information from College Board for testing on the makeup test window (June 1 - June 5).

My student was scheduled to take the AP exam with testing accommodations. Will these accommodations still be provided to my student? 
Students who have approved College Board accommodations will still have the opportunity to use their accommodations for the Online AP Exams and should receive an email from College Board about accommodations. Students who are approved for extended time will automatically receive the timing adjustment when they login to the at home exam. Students approved for a reader or scribe may use assistive technology (screen-reader or voice recognition software) if available, or the student may be assisted by a family or household member, College Board Reader and Scribe guidelines. More information about each specific accommodation can be found on College Board's website: Accommodation for AP Exams 2020. For additional accommodation questions, contact College Board's SSD office at 844-255-7728 or ssd@info.collegeboard.org.

Should my student provide his/her cell phone to College Board? 
Students received a notification from College Board about AP Exams that asks for the student's cell number. District 214 does not recommend listing your cell phone unless you are positive that it will not be used for marketing or sold to other companies. District 214 will do more research with College Board regarding student cell phone numbers.

What device should students test on?
Students can take the exams on any device they have access to—computer, tablet, or smartphone. Taking a photo of handwritten work will also be an option. All District 214 students have iPads from their school that can be used for taking the AP Exam. College Board will have tips for testing on different devices closer to exam day. College Board will email students a unique link that each student will use to take their exam.

How will students be prevented from cheating if the test is taken at home? 
The exam questions are designed in ways that prevent cheating. College Board uses a range of digital security tools and techniques, including plagiarism detection software, to protect the integrity of the exams. Scoring at-home work for an AP Exam isn't new to the AP Program. For years the AP Program has received and scored at-home student work as part of the exams for the AP Computer Science Principles and AP Capstone™ courses. Please review the
AP exam Security information provided by College Board and the severe consequences for any student violations to the testing rules.

Do students need a calculator to test?
The use of a calculator is allowed and may be helpful. Simple (“four-function”) calculators are freely available as apps for computers and phones and can be installed beforehand for use on the exam. Please make sure to familiarize yourself with the calculator policy for your course(s). AP Exams that may involve calculations are designed so calculations can be done with a pencil and paper, with no calculator required. 

Can I request a refund for the AP exam?
College Board has removed the cancellation fee if a student chooses not to take the AP Exam this year. Therefore families will be provided a full refund if the student chooses not to take the AP Exam. Before making the decision not to take the exam, please talk to your student’s AP teacher to get their insight on your student’s academic readiness for the AP exam. All refunds will be processed after the makeup testing window. If your student decides not to take the exam online simply do not have your student login to the exam on the specific exam date and time.
Each high school should receive a list from College Board of students who have not taken the exam. Refunds will be provided to the original credit card or by check if families paid by cash or check. We ask for your patience as processing refunds during this time may take longer than usual.