Help desk staff will be available for remote assistance Monday-Friday, 7:00-3:30. Our team will be providing remote support to students and staff. See below for the details:

iPad and Laptop Repairs

• We will continue to offer iPad repairs and laptop repairs on an appointment basis for students and staff.
• A spare device will be set up in advance to complete a quick swap at Door 1 of the building.
• Appointments must be set in advance.

Zoom

• Zoom has been deployed to all student devices and is a website as well.  
• Access the Zoom website HERE.
• The app is also in the Self Service App if it does not download automatically.
• If a student reports they still cannot find the app, they will need to email rmhshelpdesk@d214.org. This is usually a quick fix.

Parental Control

• Check your internet providers on restricting time and content of devices. 
• Supervision is still important to monitor your child’s activities for safety and academic success.

Schoology

• Contact teachers about assignments and technical issues.
• Login to Schoology HERE.

Comcast (Internet Service)

• Resource page to find internet service for families in need.