Who to Call in Technology Services
Keith Bockwoldt, Director of Technology Services, x7671 

For prompt attention, please enter a Helpdesk ticket at helpdesk.d214.org 
In an emergency, the following staff may be contacted.

 

 

 

 

 

Staff Member

Position

Responsibility Area

Ext.

Supervisor

Patty Aguilar

Information Management Supervisor

APECS.NET procedures and access, Infinite Campus procedures, Payformance, AESOP,  Online Registration programs, New project/report requests

7633

Keith Bockwoldt

Tracy Harper

Student Information System Supervisor

Infinite Campus issues, State SIS and reports, Web-PEG,  Data and report requests

7666

Patty Aguilar

Ana Estrada

Applications Specialist

School Messenger,  FileMaker Pro,  Online Parent Teacher  Conference Scheduler, Online Registration Systems, Infinite Campus reports and general questions, TIENET permissions

7717

Tracy Harper

Paul Navarro

Applications Specialist

Websites, Community Ed registration database, TIP application, Online applications and Forms, Moodle, rSchoolToday, Agiloft, FileMakerPro

6566

Keith Bockwoldt

Pranaya Rajalingari

Programmer Analyst

Custom Reports, TIENET permissions, forms and reports. APECS.NET support, procedures and access

7632

Patty Aguilar

Nic Mazza

District Technology

Services Supv -Systems

All network and server related issues, NetID, Citrix, Active Directory and Technology Infrastructure

6520

Keith Bockwoldt

Rudy Gomez

District Technology Services Supv - Buildings

All operational and instructional technology support, Schoology

6540

Keith Bockwoldt

Herb Mueller

Asst Network Operations Manager

All network and server related issues

7848

Nic Mazza

Richard DalPorto

Network Specialist

All network and server related issues

6543

Nic Mazza

Rose Collins

Software System Supervisor

Helpdesk/Desktop Support, Software Licensing, iPad apps, Digital Textbooks, Teacher Focus, Google and Voicemail accounts

6526

Rudy Gomez

James Evans

Network Services Assistant

Helpdesk/Desktop Support and Google

7676

Rose Collins

Karen Casali

Administrative Assistant

All technology related operations

7849

Keith Bockwoldt

Greg Romanik

Master Maintenance Technician

Hardware repair, helpdesk support, servers

7850

Rudy Gomez

Jeff Kmiec

Telecommunications Technician Level III

VoIP telephony issues, PA system and network cabling

7692

Herb Mueller

Otto Sauer

Tech/Media Services Technician I

Hardware repair, helpdesk support

6537

Rudy Gomez